Refunds & Return Policy
Shop with Confidence: Our Market-Leading Return Policy
We've got great news for you. You can easily return any of our products (excluding special orders) for any reason. No questions asked! - within 30 days of the original invoice date.
Get your refund quickly and hassle-free. Just send the item back to us using our provided shipping label and receive your credit in 3-5 days. Simple and easy!
To request a return, simply send an email to [email protected]. Our team will promptly assist you in the process.
Need to return an item? Here's how to get started.
To ensure a smooth and efficient return process, all products must be assigned a Returned Goods Authorization (RGA) beforehand. This can easily be obtained by emailing [email protected]. Upon approval, we will send you an RGA along with a prepaid shipping label and return instructions. All you have to do is affix the label to the package and drop it off with the specified carrier. Let us help you simplify your return experience.
Get to know what a Return Authorization Number is!
A Return Authorization Number (RAN) is a tracking number specially assigned to your return items. It is used by our team for internal tracking and inventory management purposes.
Did KAHGO Truck Parts mess up your order by delivering the wrong part? Don't worry, if the error was on our end, we'll credit your entire order cost including parts, tax, and shipping fees. Plus, we'll even send you a prepaid return label free of charge.
Return Policy: What You Need to Know
We accept returns on most items within 30 days of receipt, so you can shop with confidence. However, please note that special order items cannot be returned. To qualify for a return, the product must be new and in salable condition, with the original packaging intact. Be sure to inspect the item carefully before installing or modifying it, as we cannot accept returns on such items. After 30 days, all sales are final. Any returns that do not meet our criteria will be sent back to the customer at their own expense.
How soon can I expect my refund for my returned part?
Get your refund in just 3-5 business days! If you use our provided return label. We will notify you via email once your refund has been processed. Depending on your bank, it may take 48-72 business hours for the credit to show on your statement. Rest assured, your credit will be issued through the same method you used for your purchase. We're the fastest in the business, so you won't be waiting long!
Can International order be returned?
Attention global shoppers! You can return your international orders hassle-free! We've got you covered with no restocking fees. However, please note that all return shipping charges are your responsibility. Please ensure that we receive your returns within 30 days of receiving the package.